Local Number type
LOA (local address is required)
Latest Invoice
ID / Passport copy
Company Registration certificate
Proof of address
National / Toll-Free Number type
LOA (National address is required) - For requests made on behalf of a company, the LOA must be signed by an Authorized Person (no E-signatures) and either issued on that company’s letterhead or include a company stamp
Latest Invoice
ID / Passport copy
Company Registration certificate
Proof of address
Download LOA here
Please note
Details of DSL functionality or any other services linked to the line must be confirmed in the service request. If this information is not provided to Telnyx and there are services on the line, these will be lost and will not be recoverable after the port takes place. In the case of special services linked to the line, please confirm a number that will remain with the losing communications carrier, to link the services on.
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Resolving Porting Errors in South Africa
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Porting Requirements for South Africa
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Best Practices for Porting Support in South Africa
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