Requirements
Local / National Numbers in Mexico
LOA (NIP (for individual person)) signed by the Authorized Person with a signature matching as closely as possible the one on the ID.
Copy of the National ID / Passport of the Authorized Person.
Latest Invoice.
If the number(s) belong to a Company, the Company Registration Certificate – “Acta Constitutiva”.
If the number(s) belong to a Company and the Authorized Person is not mentioned on the Company Registration Certificate, an Attorney's Authorization for Representative – “Poder notarial”.
Toll-free Numbers in Mexico
LOA signed by the Authorized Person with a signature matching as closely as possible the one on the ID.
Copy of the ID / Passport of the Authorized Person.
Latest Invoice.
If the number(s) belong to a Company, the Company Registration Certificate – “Acta Constitutiva”.
If the number(s) belong to a Company and the Authorized Person is not mentioned on the Company Registration Certificate, an Attorney's Authorization for Representative – “Poder notarial”.
Mobile Numbers in Mexico
LOA signed by the Authorized Person with a signature matching as closely as possible the one on the ID.
Copy of the National ID / Passport of the Authorized Person.
Assignment Letter completed and signed by the Authorized Person.
If the number(s) belong to a Company, copy of the Notarial Deed (POA) in which the company grants General Administrative Powers to the representative who signs the LOA.
Porting Hours and Earliest FOC date
For local/national/toll-free
Porting hours (local time)
Monday to Friday at 2:00 AM.
The porting of the number will be automatically triggered from 2 AM local time and can take up to 2 hours to fully complete.
Earliest FOC date
2 business days from submission.
For Mobile
Porting hours (local time)
Monday to Friday at 2:00 AM to 7:30 AM.
It is important to note that when carrying out the MOBILE portability to our VOIP service, there will be a loss of data service (the customer should consider the entire window as a period of service interruption). The customer won't be able to use internet data or maintain the connections they had with the previous provider once the port completes.
Earliest FOC date
7 business days from submission.