How to find the Reporting section
Log in to https://portal.telnyx.com/
On the left-hand side of the page click on the Reports section tab
Click Reporting
Inside this section, you have 4 options:
- Detail Records
- Usage Reports
- Monthly Charges
- Message Deliverability
Detail Records
Calls, Messaging, Voice API (Call Control), Fax API & Wireless usage, Real time transcription, Webrtc Detail Requests.
You can find more details on how to use this feature here.
To understand the details included in the call reports you can check here.
Usage Reports
This is where you can generate and download detailed usage reports on your Calls, Messaging, Telco Data & Real Time Transcription.
You can break down the call usage report by call direction, product, country, and/or connection.
You can find more details on how to use this feature here.
Monthly Charges
This where you can generate a Monthly Report of your charges.
You can also choose to break down the charges by Number.
Message Deliverability
This is where you can view the Messaging usage and overall health of your Messaging Profiles.
The traffic can be filtered for specific use case and can be searched based on:
- Direction (Inbound, Outbound)
- Type (SMS, MMS)
- Product (Toll Free, Short Code, Long Code, Alphanumeric)
