How do I check the status of my port request?

What is porting?

If you're switching service providers you may be able to keep your existing phone number. This process, often referred to as phone number porting, can be done between wireline, IP and wireless providers.

  • Please use our portability tool to see if a number is portable.

  • If there is a telephone number you need to acquire that is not currently in our inventory, please request it following these steps.

You can view the status of your port request in real-time directly from the Mission Control portal.

To dig into more detail on how to port, including how to check the status, take a look at:

There are also instructions on how to fill out your Letter of Authorization and a template to download, here.

If you need more information, you can reach out directly to our friendly porting team at porting@telnyx.com or by calling us at +1 312 270 8001. Our Porting Experts are available to you anytime from 9AM - 5PM Central time!


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