How do I check the status of my port request?
What is porting?
If you're switching service providers you may be able to keep your existing phone number. This process, often referred to as phone number porting, can be done between wireline, IP and wireless providers.
You can view the status of your port request in real-time directly from the Mission Control portal.
To dig into more detail on how to port, including how to check the status, take a look at:
An explanation of our porting policies
Port Request Statuses defined.
There are also instructions on how to fill out your Letter of Authorization and a template to download, here.
If you need more information, you can reach out directly to our friendly porting team at firstname.lastname@example.org or by calling us at +1 312 270 8001. Our Porting Experts are available to you anytime from 9AM - 5PM Central time!
Can't find what you're looking for? Click the chat bubble at your lower right-hand corner and start a chat!