Billing & Pricing

In this collection you will find helpful links that explain our pricing model and structure.

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12 articles in this collection
Written by Dillin, Telnyx Sales, David and 1 other

Fees and Agreements

US Sales and Telecommunications Tax

How does Telnyx implement sales taxes in the US?

Written by Telnyx Sales
Updated over a week ago

Is it free to open an account?

Get started in the Telnyx Mission Control Portal right away with a free account.

Written by Telnyx Sales
Updated over a week ago

Do I have to sign a contract?

Here you will find an answer to a frequently asked question about contracts and accounts at Telnyx.

Written by Telnyx Sales
Updated over a week ago

Is there a cancellation fee?

Here we will explain cancellation fees at Telnyx (hint, there are none).

Written by Telnyx Sales
Updated over a week ago

What is your refund policy?

Here we explain our refund policy and how to request one if necessary.

Written by Telnyx Sales
Updated over a week ago

Pricing

The Rate Sheet and LRN explained.

Why does a Rate Sheet price not match the price for a call or why did my rate limit trigger when the rate sheet shows a lower price.

Written by David
Updated over a week ago

Where can I see Pricing options?

In this article we will explain how to find our pricing options and adjust them for your account.

Written by Customer Success
Updated over a week ago

Billing increments

In this article we will explain billing increments and how they will affect your bill.

Written by Telnyx Sales
Updated over a week ago

What payments does Telnyx accept?

In this article we will explain the different types of payments that Telnyx accepts.

Written by Telnyx Sales
Updated over a week ago

Channel Billing and how to use it

Learn how Telnyx channel billing works with a few detailed example scenarios.

Written by Dillin
Updated over a week ago

How many decimal values do we consider for Billing?

How many decimal values does Telnyx consider when billing?

Written by David
Updated over a week ago

Rating

How do I know if a rate has changed?

We will explain how to stay on top of rate changes so you will never be caught off-guard.

Written by Telnyx Sales
Updated over a week ago