Telnyx

Kev D

Telnyx Sales

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In this collection you will find helpful links that explain our pricing model and structure.

Billing & Pricing

Why does a Rate Sheet price not match the price for a call or why did my rate limit trigger when the rate sheet shows a lower price.

The Rate Sheet and LRN explained

In this article we will explain how to find our pricing options and adjust them for your account.

Where can I see Pricing options?

In this article we will explain billing increments and how they will affect your bill.

Billing increments

In this article we will explain the different types of payments that Telnyx accepts.

What payments does Telnyx accept?

Learn how Telnyx channel billing works with a few detailed example scenarios.

Channel Billing and how to use it

How many decimal values does Telnyx consider when billing?

How many decimal values do we consider for Billing?

We will explain how to stay on top of rate changes so you will never be caught off-guard.

How do I know if a rate has changed?

Updates to Global Conversational Rate Deck

Customer Success

Pricing

How does Telnyx implement sales taxes in the US?

Sales, GST, and Telecommunication Taxes

Get started in the Telnyx Mission Control Portal right away with a free account.

Is it free to open an account?

Here you will find an answer to a frequently asked question about contracts and accounts at Telnyx.

Do I have to sign a contract?

Here we will explain cancellation fees at Telnyx (hint, there are none).

Is there a cancellation fee?

Here we explain our refund policy and how to request one if necessary.

What is your refund policy?

Fees and Agreements

Support guide and FAQ's in relation to Automated Clearing House (ACH) payment.

ACH Direct Debit payment method

Unfortunately things can change and you might need to cancel your account. Find out how to do so here.

How do I cancel my account

You can get started on the Telnyx Mission Control portal immediately for no cost.

Do you offer a Test Account or Number?

Telnyx does not offer post-paid service at this time. Get connected to support if you have any questions.

Does Telnyx offer post-paid service?

Billing

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