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Zapier: Forward Texts to Email

In this article we will discuss how to set up text message forwarding to your inbox.

C
Written by Customer Success
Updated over 7 months ago

We all use a lot of apps just to communicate with one another. Zapier connects 5,000+ apps so the conversations flow automatically. In this article you'll learn how to forward inbound text messages to your email account.

Additional resources:


IMPORTANT: We apologise for any inconvenience, the steps outlined in this article do not currently function. Telnyx is aware that the Zap for "Receive a Message" is outdated and working on fixing it again.

Get set up with the Telnyx Integration on Zapier

Prerequisites

1. Making your first Zap

Let’s go ahead and make your first Zap!

  1. Make sure you’re at the Zapier homepage.

  2. In the top right corner, click the Make a Zap! button and configure the following:

    1. Trigger app: Telnyx.

      1. If Telnyx is not already in your list of triggers, you can search for it.

    2. Choose Trigger Event: Select Receive a Message.

    3. Click Continue.

    4. Choose Account: Select the account you’d like to use for receiving messages.

      1. Allow Zapier to access your Telnyx Account.

      2. Input your Telnyx API V2 Key.

    5. Click Continue.

  3. Copy the webhook url that Zapier will provide and assign it to your Telnyx Messaging Profile you created in your Telnyx account.

    1. webhook url copy screenshot

    2. Programable messaging screenshot

  4. Click Test Trigger to test your connection and pull in a sample inbound message webhook to set up the action stage.

    1. You should send a test message to your Telnyx number in order for the sample inbound message to reach your Zapier Webhook.

    2. If successful, Zapier will display the inbound message record as seen below.

    3. Test Trigger on zap screenshot

    4. Click Continue with selected record

      1. See section 2 for this part of the configuration.

2. Integrate your Zap with your Email

Here you can search for your email provider, for example, Gmail.

  1. Choose the Send an email action.

  2. Click Continue.

    1. Zap with your Email integration screenshot

  3. Choose an existing gmail account, or follow the directions to link a new account

  4. Enter the email where you’d like to receive copies of your inbound messages.

  5. Add Cc or Bcc as you wish

  6. Choose your email address as the To address

  7. For Subject, enter something unique (you most likely will want to filter this subject out from your inbox)

  8. In the body enter something like this

    1. From: FROM_PHONE_NUMBER_ZAPIER_VARIABLE

    2. To: TO_PHONE_NUMBER_ZAPIER_VARIABLE

    3. Body: TEXT_ZAPIER_VARIABLE

    4. Zap email integration screenshot
  9. Click Continue.

    1. Zap with your Email integration screenshot

    2. Review the data and then click Test Step.

3. Test your Zap

If the test step was successful, you should have received the email with the message contents.

Telnyx forwarded message screenshot

At this point you can click Publish to turn on the Zap.

You've now set up a quick way to forward inbound messages from your Telnyx number to your real number.


Additional Resources

Review our getting started with guide to make sure your Telnyx Mission Control Portal account is set up correctly.

Additionally, you can check out:

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