Setting Up a Messaging Profile

Here we will explain how to get SMS ready with Messaging Profiles on Telnyx.

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Written by Telnyx Sales
Updated this week

Video Walk-through for Setting up a Messaging Profile

Are you ready to start sending SMS with Telnyx? Follow the video below to learn how to set up a Messaging Profile

What is a messaging profile?

A Messaging Profile is a configuration that you can use to manage your inbound and outbound messaging settings. It is the simplest way to configure how you send and receive messages on your phone number. An SMS-capable phone number is SMS-enabled by assigning it to a Messaging Profile.

Where can I create a messaging profile?

Click on Messaging in the navigation menu on the left-hand side of the Telnyx Mission Control Portal. As you can see below, there is a list of messaging profiles on our test account where you can see the profile names, the associated webhook urls and have the ability to toggle the status of the profile off if it's not in use, click the pencil icon to edit the profile settings or the thrash icon to delete the messaging profile if you no longer need it.

Click Add new profile on the top right hand side.

Profile Information

Enter a name for your Messaging Profile, by default the API version 2 is selected as this is our latest and most up to date API.

Inbound Settings

Configure any other desired settings, such as webhook URLs as your Inbound Settings.

You can read more about webhooks here. A webhook url is required in order to deliver inbound messages to your messaging application.

Outbound Settings

You can assign an Alpha Sender value which can be used for one way outbound international messages, generally these would be your clients business names.

You can set a list of international destinations that you want to allow this profile to send messages to, restrict countries to minimise any fraudulent abuse.

Enable number pooling to deliver messages from a pool of multiple phone numbers that are associated with your messaging profile to handle higher volume. Read more information here.

Click Save to create the messaging profile!

Where to find messaging profile ID?

Once you've created the messaging profile successfully, you can go back into the settings to identify the Unique ID.

Do I need to assign the messaging profile to my numbers?

Yes! Once you’ve created a messaging profile, you’ll need to associate the profile with the number so our API can deliver inbound messages and except outbound messages from your number.

  1. Click on My Numbers in the navigation menu on the left-hand side of the portal.

  2. Click the My Numbers tab and find the number you want to add to your messaging profile.

  3. For your number, click on the “Select profile to send messages” box in the “Messaging Profile” column.

  4. In the window that opens, select your messaging profile from the dropdown menu under “SMS Messaging”.

  5. Click Save Changes.

  6. The changes may change your monthly recurring charge (MRC) for the number. Click Accept if you approve the change.

What next?

Your messaging profile should now show an updated count under “# of phone numbers” column on your Messaging Profiles page. If the count has not changed, refresh your page to update.

You are now ready to send and receive messages using our API.

Don't forget, you'll need an API Key to authenticate your outbound API requests.

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