Call Forwarding
In this article we will walk you through enabling call forwarding on your Telnyx account.
Telnyx Sales avatar
Written by Telnyx Sales
Updated over a week ago

How to Enable Call Forwarding

Call Forwarding is a setting on your numbers, which when activated can allow you to always call forward to a particular number you want to set or only forward on cases where there are failures establishing a call to the SIP Connection associated to the number.

1. On the number you want to have call forwarding enabled, click on the handset icon.

2. Input the desired number to which the call should be forwarded.

3. Choose the mode you want forwarding enabled, be it Always or On-Failure.

4. Accept the monthly recurring charge (MRC) for enabling this feature. 

Please note :

Call forwarding from a Telnyx number to another Telnyx number is always considered off-net and will be charged according to your rate deck which can be downloaded from your outbound voice profile settings.

This is due to forwarded calls being sent outbound to the PSTN.

If you have any questions regarding this, you can contact

Can't find what you're looking for? Click the chat bubble at your lower right hand corner and start a chat!

Did this answer your question?