Local / National Numbers / Toll-Free
LOA (National address mandatory)
SIRET code (for business accounts only)
Proof of address
Download LOA here
RIO code, this code is available with the current provider.
SIRET code is an INSEE code that allows the geographic identification of any French establishment or business.
Useful information to know about Number Portability in France
There are 4 types of ports possible in France (isolated, full, partial, and complex port). All these port types take at least 8 business days to port.
1. ISOLATED > You would select this option if you are porting only one number.
2. FULL PORTABILITY > You would select this option if you are migrating a main number along with ALL the associated numbers.
3. PARTIAL PORTABILITY > You would select this option if you are migrating SOME OF the associated numbers to a BTN, without porting the actual BTN.
4. COMPLEX PORTABILITY > You would select this option if you are migrating a main phone number without the associated numbers to that number. In this case, you must inform which number will become the new BTN.
Time of port
There are only 2 available time slots:
Morning trigger (10 AM trigger)
This means the request will port from 10 AM to 1 PM.
Afternoon trigger (2 PM trigger)
This means the request will port from 2 PM to 5 PM.
Information on file
It is crucial to verify the information before Telnyx submits a port request, as Telnyx needs to wait until the losing carrier rejects the initial port request before Telnyx is able to create a new port. This can take up to 3 business days and therefore delay the process.
E.g The customer confused the business address, but the port request has already been sent, we will have to wait for the Losing Communications Provider to reject the request before we can submit another port request for the same number with a different address otherwise this port request will be rejected for pending port request.
Most common rejections for France
Business address mismatch
SIRET code invalid
Business name mismatch
Pending porting request with another carrier
Number Porting Timelines in France
Discover why the phone number porting process can vary from 1 to 7 business days in France and what factors influence these timelines.
Seamless Number Porting in France with Telnyx
Learn how Telnyx ensures a smooth and efficient number porting process for businesses operating in France.
Porting Policy in France: Ensuring Transparency
Get informed on Telnyx's porting policies and procedures specific to France for a hassle-free number transfer experience.
Moving Numbers from Twilio to Telnyx in France
Understand the specific steps involved in seamlessly porting your phone numbers from Twilio to Telnyx within France.
Resolving Porting Errors in France
Find out how to troubleshoot common error messages during the number porting process with Telnyx in France.
Porting Requirements for France
Explore the essential requirements for successful number porting in France, ensuring a streamlined process with Telnyx.
Best Practices for Porting Support in France
Examine best practices for effectively contacting Telnyx's porting support to facilitate clear communication and swift issue resolution in France.