Chiro8000 and Telnyx Integration

Connecting the practice management software Chiro8000 with the text messaging capabilities of Telnyx

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Written by Klane Pedrie
Updated over a week ago

Chiro8000 and Telnyx Integration

Connecting the practice management software Chiro8000 with the text messaging capabilities of Telnyx. Chiro8000 is a top notch practice management software used by chiropractors, it is commonly paired with Telnyx to give the software connectivity to the American telephone network.

Costs to start testing

  • It is free to sign up and there is no monthly minimum. To send to/from American Local numbers it costs less than a penny per message plus some small taxes and fees, The average chiropractor spends $5-$10 per month for all-in costs for appointment reminder text messages to all their clients. You can check up to date pricing once you have created your free account.

  • You can lease a phone number from us and the standard phone number costs $1 per month and a $1 one time activation charge. Pricing is subject to change. Depending on your volume most chiropractors only need one phone number.

  • We are a prepaid platform so you add funds before you use them to send messages and pay for number leases.

Step by Step Integration of Chiro8000 with Telnyx

Process flows like this:

  1. Sign up at https://telnyx.com/sign-up or log in at https://portal.telnyx.com/ if you already have a Telnyx account.

  2. Add funds using the green plus icon at the top of the page.

  3. Purchase a number. Most chiropractors use a Local number type because it makes sense for the volume and regionality of their business. We suggest you test with a purchased number before porting any numbers to Telnyx. Toggle the button for “Try Improved Search” and please make sure the Feature has “SMS” enabled like this screenshot:

This is a screenshot of the number search tool which shows the search parameters to finding a phone number that will work for your business. Highlighted is the "Features" parameter where you must select the features you need such as "SMS" enabled with your phone number.

Image description: This is a screenshot of the number search tool which shows the search parameters to finding a phone number that will work for your business. Highlighted is the "Features" parameter where you must select the features you need such as "SMS" enabled with your phone number.

5. Assign the messaging profile to your phone number under "My Numbers"

6. Plug working phone number into Chiro8000. Feel free to reach out to Chiro8000 for this step. If you have any documentation of this step and you share it I will be happy to credit your first month of Telnyx service by messaging me at klane@telnyx.com.

Optional steps:

  1. Set up low balance notifications. Change the settings following this path: Account Settings>Advanced Features>Notifications.

  2. Set Auto Recharge settings after your first payment at https://portal.telnyx.com/#/app/billing/payment. You must have made at least one payment manually for this setting to appear.

  3. Set up 2 Factor Authentication if you want additional security. Follow the path: My Account>General>Security>Two-Factor Authentication.

  4. Set up daily spend limits in your outbound voice profile settings.

    Channel Limit section.

    Image description: This image shows the 3 limits you can set for your outbound voice profile: Channel limit, Max Destination Rate, and Enable Daily Spend Limit per Connection.

Thanks for walking through our guide! If you have any feedback or questions about the Chiro8000 and Telnyx Integration please message klane@telnyx.com.

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