You can find country-specific information in our International DID Requirements section. While you can place orders for these numbers on your account and they are purchased successfully, inbound calling will not be activated until documentation has been uploaded and verified in the number order section. The verification process can take a few working days and you will be notified as soon as possible by our numbering team (numbering@telnyx.com).

Note: Our vendor reserves the right in their discretion to request additional information at any stage of the registration process.


Required Documents:

(Please note the letters in () indicate additional requirements/conditions)

Country

Local

National

Mobile

Toll-free

Albania

1, 2, 3

N/A

N/A

1, 3

Algeria

N/A

1, 10, (g, o)

N/A

N/A

Angola

Not required

N/A

N/A

N/A

Anguilla

N/A

N/A

N/A

1, 3, (h)

Antigua And Barbuda

N/A

N/A

N/A

1, 3, (h)

Argentina

Not required

N/A

N/A

Not required

Armenia

N/A

N/A

1, 3, 9, (f)

N/A

Australia

1, 2, 4, 7

1, 2, 4, 7

1, 2, 4, 7

1, 2, 4, 7

Austria

1, 2, 5, 7, (g)

1, 4, 7, 13 (i)

Not required

Not required

Bahamas

1, 3, (h)

N/A

N/A

1, 3 (h)

Bangladesh

N/A

1, 3, 9

N/A

N/A

Barbados

Not required

N/A

N/A

1, (h)

Belarus

N/A

N/A

1, 3, 11

Not required

Belgium

1, 5

1, 4

1, 3

Not required

Belize

N/A

N/A

N/A

1, 3

Benin

1, 3, (f)

N/A

N/A

N/A

Bermuda

N/A

N/A

N/A

Not required

Bolivia

N/A

Not required

N/A

1, (j)

Bosnia And Herzegovina

1, 2, 5, 7, (b, c)

Not required

N/A

Not required

Botswana

N/A

N/A

N/A

(m)

Brazil

Not required

N/A

Not required

Not required

British Virgin Islands

N/A

N/A

N/A

1, 3, (f, h)

Brunei

N/A

N/A

N/A

(h, n)

Bulgaria

1, 2, 5

N/A

N/A

1, 3

Burkina Faso

1, 3, 10, (f, m)

N/A

N/A

N/A

Cambodia

1, 3, 9, 10,

(d, f, m)

N/A

N/A

1, (d, h)

Cameroon

Not required

N/A

N/A

N/A

Canada

Not required

N/A

N/A

Not required

Cayman Islands

N/A

Not required

N/A

1, (h)

Chile

Not required

Not required

N/A

Not required

China

Colombia

Not required

N/A

Not required

Not required

Costa Rica

N/A

1, 2, 10, (h, m)

N/A

1, 3. 9, (f, m)

Croatia

1, 2, 5, (g)

N/A

N/A

1, 2, 4, (g)

Curacao

N/A

Not required

N/A

N/A

Cyprus

1, 2, 3, 7, (c)

1, 2, 4, 7, (c)

N/A

Not required

Czech Republic

1, 4

N/A

N/A

Not required

Denmark

1, 4

Not required

Not required

Not required

Dominica

N/A

N/A

N/A

1, (h)

Dominican Republic

Not required

N/A

N/A

Not required

Ecuador

N/A

N/A

N/A

1, 3

Egypt

N/A

N/A

N/A

1, 3, (f, h)

El Salvador

(m)

N/A

N/A

1, 3, 10, (d, f, h)

Estonia

1, 2, 4, 7, 9 (f, m)

1, 2, 4, 7, 9 (f, m)

N/A

Not required

Ethiopia

N/A

N/A

N/A

1, 3, (f, h)

Finland

Not required

Not required

Not required

Not required

France

1, 5, 7

1, 4, 7

N/A

1, 4

French Guiana

N/A

N/A

N/A

Not required

Georgia

1, 2, 5, 7, 8

1, 2, 3, 8

N/A

1, 2, 3, 8

Germany

1, 2, 5, 7, 8, (c)

1, 2, 4, 7, 8, (c)

N/A

1, 3, 9 10, 11, (d, f, h, p, q)

Ghana

N/A

N/A

Not required

N/A

Greece

1, 2, 5, (g)

1, 2, 4, (g)

N/A

1, 3, (f)

Grenada

Not required

N/A

N/A

1, (h)

Guadeloupe

N/A

N/A

N/A

Not required

Guatemala

Not required

N/A

N/A

N/A

Honduras

1, 3, (f)

N/A

N/A

1, (h)

Hong Kong

1, 3, (d)

1, 2, 4, 7

N/A

Not required

Hungary

1, 2, 5, 7

1, 2, 4, 7

N/A

Not required

Iceland

Not required

N/A

N/A

Not required

India

1, 3

N/A

N/A

1, 3

Indonesia

1, 3

N/A

N/A

Not required

Ireland

1, 4

1, 3

N/A

Not required

Israel

Not required

Not required

Not required

Not required

Italy

1, 2, 5, 7, 14, (g, j)

N/A

N/A

1, 2, 3, 7, 14,(g, j)

Ivory Coast

N/A

N/A

N/A

N/A

Jamaica

Not required

N/A

N/A

1, 3, (h)

Japan

N/A

1, 2, 3, 7

N/A

1, 2, 3, (f, g)

Jordan

Not required

N/A

N/A

1, (h)

Kazakhstan

1, 3, 9, (r, s)

N/A

N/A

1, 2, (m)

Kenya

Not required

N/A

N/A

1, 9, (f, r)

Kosovo

N/A

N/A

N/A

N/A

Kuwait

N/A

9, 11, (f, h, m, t)

N/A

N/A

Kyrgyzstan

1, 3, 7, 9

N/A

N/A

N/A

Latvia

1, 2, 4, 7, 9 (f, m)

1, 2, 4, 7, 9 (f, m)

N/A

1, 4

Lebanon

N/A

N/A

N/A

Not required

Lithuania

1, 2, 4, 7, (c)

1, 2, 4, 7, (c)

Not required

Not required

Luxembourg

1, 2, 4, 7, 9 (f, m)

1, 2, 4, 7, 9 (f, m)

N/A

1, 3, (i)

Macau

N/A

N/A

1, (d, f, m)

N/A

North Macedonia

Not required

N/A

N/A

Not required

Madagascar

N/A

N/A

N/A

N/A

Malaysia

N/A

1, 3, 10, (d, f)

1, 2, 3, (s)

1, 9, (f, h)

Malta

N/A

1, 2, 4, 7

N/A

N/A

Martinique

N/A

N/A

N/A

Not required

Mauritius

N/A

N/A

N/A

1

Mayotte

N/A

N/A

N/A

Not required

Mexico

Not required

N/A

N/A

Not required

Moldova

9, (f, m)

N/A

N/A

Not required

Monaco

N/A

N/A

N/A

Not required

Montenegro

1, 3, (d, f)

N/A

N/A

N/A

Morocco

Not required

N/A

N/A

Not required

Myanmar

1, 3, (f, m)

N/A

N/A

1, 3, (f, m)

Nepal

N/A

N/A

N/A

1

Netherlands

1, 2, 5, 7 (g)

1, 2, 4, 7 (g)

Not required

1, 3

New Zealand

1, 3

N/A

N/A

Not required

Nicaragua

N/A

N/A

Not required

N/A

Nigeria

N/A

N/A

N/A

Not required

Norway

1, 2, 5, (c, i)

N/A

N/A

5, 7, 9, (c, f)

Oman

N/A

N/A

N/A

1, 3, 10

(d, f, h, m, u)

Pakistan

9, (c, f, h, m, v)

N/A

N/A

(h)

Panama

Not required

N/A

N/A

1, 3, 8, (d)

Paraguay

Not required

N/A

N/A

(h)

Peru

1, 2, 5, 7,

(b, c, f, g)

N/A

N/A

1, 3, (m)

Philippines

Not required

N/A

N/A

Not required

Poland

1, 2, 5, 7 (g)

1, 2, 4, 7 (g)

1, 2, 3

1, 2, 3

Portugal

1, 5, 7

1, 4, 7

N/A

Not required

Puerto Rico

Not required

N/A

N/A

Not required

Qatar

N/A

N/A

N/A

(h, x)

Reunion

N/A

N/A

N/A

Not required

Romania

1, 3

1, 3

N/A

1, 3

Russia

1, 2, 3

N/A

1, 2, 3

1, 2, 3

Saint Barthelemy

N/A

N/A

N/A

N/A

Saint Kitts And Nevis

N/A

N/A

N/A

1, 3, (f, h)

Saint Lucia

N/A

N/A

N/A

(h)

Saint Martin (French part)

N/A

N/A

N/A

N/A

Saint Pierre and Miquelon

N/A

N/A

N/A

N/A

Saint Vincent And The Grenadines

N/A

N/A

N/A

(h)

San Marino

N/A

N/A

N/A

N/A

Saudi Arabia

N/A

N/A

N/A

1, 3, (f, h)

Serbia

1, 2, 5, 7, (b, c)

N/A

N/A

Not required

Seychelles

N/A

1, 3, (f)

N/A

N/A

Singapore

1, 2, 4

1, 2, 3, (d)

N/A

1, 3

Slovakia

1, 2, 5, 7, (g)

1, 4, 7, 13 (i)

Not required

Not required

Slovenia

1, 5

1, 4

N/A

Not required

South Africa

1, 2, 5, 7, (e, g)

1, 2, 3, 7, (e, g)

N/A

1, 2, 3, 7, (e, g)

South Korea

N/A

Not required

N/A

Not required

Spain

1, 2, 4, 7

1, 2, 4, 7

N/A

Not required

Sri Lanka

(h)

N/A

(d, f, h, m)

(d, h)

Sudan

N/A

N/A

N/A

N/A

Svalbard and Jan Mayen

N/A

N/A

N/A

N/A

Sweden

1, 4

1, 4

Not required

Not required

Switzerland

1, 2, 5, (g)

N/A

N/A

Not required

Taiwan

1, 3, 10, (d, f, m)

N/A

N/A

1, 3, (d)

Tajikistan

N/A

N/A

N/A

N/A

Tanzania

N/A

N/A

N/A

(m, u)

Thailand

1, 3, (d)

1, 3, (d)

1, 2, 3, 7

1, 3

Trinidad And Tobago

(m)

N/A

N/A

(h)

Tunisia

(m)

N/A

N/A

N/A

Turkey

1, 2, 4, 7, (f, g)

1, 2, 4, 7, (f, g)

N/A

1, 3, 9, 11, (d, f, m, g, p, y, z)

Turks And Caicos Islands

N/A

N/A

N/A

(h)

Uganda

N/A

Not required

N/A

Not required

Ukraine

1, 2, 3, (g)

1, 2, 10

Not required

Not required

United Arab Emirates

N/A

N/A

N/A

1, 3, (f, h)

United Kingdom

1, 2, 4, 7

1, 2, 4, 7

1, 2, 4, 7

1, 2, 4, 7

United States

Not required

Not required

Not required

Not required

Uruguay

N/A

N/A

N/A

1, 3, 7, (h)

Us Virgin Islands

N/A

N/A

N/A

Not required

Uzbekistan

N/A

N/A

N/A

Not required

Venezuela

1, 2, 4, (b, c, d)

N/A

N/A

1, 3, (d)

Vietnam

(w)

N/A

N/A

1, 3, (f)

Zimbabwe

N/A

1

N/A

N/A

N/A - We do not offer numbers/types right now.

Not required - No documents are required for activation.

Required Document List:

1

Name, business name, and contact phone numbers.

2

Passport or ID copy. In case the registration process is performed under a company name, a company registration certificate shall be provided instead of a passport or ID copy.

3

Address worldwide.

4

Local address in the same country as DID ordered.

5

Address matching the DID area code

6

Local address in the same city as DID ordered.

7

Copy of utility bill no older than 3 months

8

A specific registration form needs to be filled in and signed by the end-user. You will be provided with the required form during the registration process.

9

Company registration certificate

10

Email

11

ID copy

12

Passport

13

Passport/ID copy

14

Name, Date of Birth, Place of Birth, Gender, and Nationality.

Some countries need additional documents, check the chart below to see if you need to submit any of the forms below:

Additional Requirements:

a

Company (worldwide) registration certificate along with passport or ID copy and 2 proof of address forms (no older than 3 months) should be provided.

b

A local passport or ID copy should be provided.

c

If number registration is performed under a company name, a local company registration certificate should be provided.

d

A detailed description of DID usage should be provided.

e

Passport or ID copy: South African national identity document; South African biometric national identity card; passport (issued by any country).

f

This number/type can not be registered on personal details.

g

If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.

h

Letter of intention (LOI) should be provided

i

If number registration is performed using personal details, the end user’s birth date and birthplace should be provided.

j

If number registration is performed under personal details the national tax code should be provided; If number registration is performed under the company name, VAT number and signatory tax code should be provided.

k

Invoice from an Austrian internet provider for internet access with fixed IP, or an invoice from an Austrian network operator on an address within the same region as the prefix of the DID, issued to the end customer.

m

It is not permitted to make calls from the number/CLI.

n

The address of the headquarter of the content provider must be delivered

o

In case of business use, a copy ID of the business representative is required. Any other ID is not acceptable.

p

Letter of Authorization or Power of Attorney needs to fill in and signed. The document will be provided by Telnyx.

q

Birthdate and birthplace of local representative

r

In case of business use, a copy of an ID of the contact person of the number user must be presented

s

In case of private use, a copy of the passport of the contact person of the number user must be presented. Any other ID will not be accepted.

t

Copy company registration in the local language or English and Copy of ID, that needs to be sent to the operator for verification

u

A forecast of the expected traffic must be provided

v

The number may only be used for conference call services

w

It is not permitted to terminate the traffic to a destination within Vietnam itself.

x

URL content-provider & URL content (if different than website content-provider) needs to be delivered. In case the content website is not clear of the content provider, they must sign a declaration it is theirs.

y

Copy of official TAX ID issued by the Turkish government

z

Copy of corporate signatories which was filed with the Turkish government

Purchasing an international toll free?

These numbers can only be reached from in-country and local operators may only connect local calls to your toll free number in a particular dialled number format.

COUNTRY

PREFIX

LOCAL DIALLING RULE

Argentina

54-800

0 800 xxx xxx
800 xxx xxx

Australia

61-1300 (Shared Cost)
61-1800

1 300 xxx xxx
1 800 xxx xxx

Austria

43-800

Bahrain

973-800

800 xx xxx

Belarus

375-882

882 xxxx xxxxx

Belgium

32-800

0 800 xx xxx

Bolivia

591-800

800 xxx xxx

Bosnia and Herzegovina

387-800

0 800 xx xxx

Brazil

55-800

0 800 xxx xxxx

Bulgaria

359-800

0 800 xxxx

Canada

1-800
1-844
1-855
1-866
1-877
1-888

1 8xx xxx xxxx (might depend on current local operator)

Chile

56-800

800 xx xxx

China

86-400 (Shared Cost)

400 xxx xxxx

Colombia

57-800

01 800 xxxx xxxx

Croatia

385-800

0 800 xxx xxx

Costa Rica

506-800

800 xxx xxxx

Cyprus

357-800

800 xx xxx

Czech Republic

420-800

800 xxx xxx

Denmark

45-807

807 xx xxx

Ecuador

593-1800

1 800 xxx xxx

Estonia

372-800

800 xxx xxxx

Finland

358-800

+358 800 xxx xxx (preferred)
0 800 xxx xxx

France

33-800
33-805

0 800 xxx xxx
0 805 xxx xxx

Georgia

995-800

0 800 xxx xxx

Germany

49-800

0 800 xxxx xxxxx

Hong Kong

852-800

800 xxx xxx

Iceland

354-800

800 xxxx

India

91-800

000 800 xxx xxxx

Indonesia

62-803
62-7803

00 7 80x xxx xxxx

Ireland

353-1890 (Shared Cost)
353-800

1 890 xxx xxx
1 800 xxx xxx

Israel

972-1809

1 809 xxx xxx

Italy

39-800

800 xxx xxx

Japan

81-120
81-800

0 120 xxx xxx
0 800 xxx xxxx

Latvia

371-800

800 xx xxx

Lithuania

370-800

00 370 800 xx xxx
+370 800 xx xxx
8 800 xx xxx

Luxembourg

352-800

800 xx xxx

Malaysia

60-1800

1 800 xxx xxx

Mexico

52-800

01 800 xxx xxxx

Monaco

377-800

800 xx xxx

Montenegro

382-808

0 808 xx xxx

Netherlands

31-800

0 800 xxx xxxx

New Zealand

64-800

0 800 xxx xxx

Norway

47-800

800 xx xxx

Panama

507-800

800 xxxx

Peru

51-800

0 800 xx xxx

Poland

48-800

800 xxx xxx

Portugal

351-800

800 xxx xxx

Romania

40-800

800-xxxxxx

Russian Federation

7-800

8 800 xxx xxxx
+7800 xxx xxxx

Serbia

381-800

0 800 xxx xxx

Singapore

65-800

800 xxx xxxx

Slovakia

421-800

800 xxx xxx

Slovenia

386-80

080 xxx xxx

South Africa

27-800

0 800 xxx xxx

South Korea

82-308

00 308 xxx xxx

Spain

34-800
34-900

800 xxx xxx
900 xxx xxx

Sweden

46-20

020 xxx xxx

Switzerland

41-800

0 800 xx xxx

Taiwan

886-801

00 801 xxx xxx

Thailand

66-1800

1 800 xxx xxx

Ukraine

380-800

0 800 xxx xxx

United Arab Emirates

971-800

800 xxxx xxxxx

United Kingdom

44-800
44-808

0 800 xxx xxxx
0 808 xxx xxxx

United States

1-800
1-844
1-855
1-866
1-877
1-888

1 800 xxx xxxx
1 844 xxx xxxx
1 855 xxx xxxx
1 866 xxx xxxx
1 877 xxx xxxx
1 888 xxx xxxx

Ukraine

380-800

0 800 xxx xxx

Uruguay

598-401
598-413

000 401 xx xxx
000 413 xxx xxxx

Venezuela

58-800

0 800 xxx xxxx

Special Notes:

  1. Due to individual Local Country regulations, Voice Calls bearing a CLI (Caller Line Identification) and terminating to the same country of origin, or those bearing no CLI at all, are subject to rejections from the Local Operators in order to protect their subscribers from unwanted/malicious/spoofing calls, since Local CLI calls cannot be entering a country's International exchanges.

  2. Unfortunately, due to the vast amount of Network Operators and changing regulations of each country, such types of calls might be observed to stop working without prior notice. For that reason, it is recommended that you use an International, and/or different to the termination country, CLI for your calls.

  3. If your Business requires a Local CLI please feel free to reach out to your Account Manager / Sales representative here at sales@telnyx.com to discuss your use case further.


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