WhatsApp Business
Guides and resources for using WhatsApp Business Platform on Telnyx. See Telnyx guidance and requirements.
12 articles
- What is WhatsApp Business Platform?Learn what WhatsApp Business Platform is and how Telnyx integrates with it as a Business Solution Provider. See Telnyx guidance and requirements.
- WhatsApp Message Types ExplainedUnderstand the difference between template messages and free-form messages, and when to use each conversation type. See Telnyx guidance and requirements.
- WhatsApp 24-Hour Conversation WindowHow the WhatsApp 24-hour conversation window works, what opens it, and what happens when it expires. See Telnyx guidance and requirements.
- WhatsApp Message Templates GuideHow WhatsApp message templates work, the approval process, categories, and tips for getting templates approved. See Telnyx guidance and requirements.
- WhatsApp Pricing on TelnyxHow WhatsApp conversation-based billing works on Telnyx, including categories and billing types. See Telnyx guidance and requirements.
- How to Set Up WhatsApp on TelnyxStep-by-step guide to setting up WhatsApp Business on Telnyx using the Embedded Signup flow. See Telnyx guidance and requirements.
- How to Create WhatsApp Message TemplatesStep-by-step guide to creating, managing, and getting WhatsApp message templates approved. See Telnyx guidance and requirements.
- How to Configure WhatsApp WebhooksSet up webhook endpoints to receive inbound WhatsApp messages and delivery status updates. See Telnyx guidance and requirements.
- WhatsApp FAQFrequently asked questions about WhatsApp Business Platform on Telnyx. See Telnyx guidance and requirements.
- WhatsApp Troubleshooting GuideCommon WhatsApp issues and how to resolve them: signup, templates, delivery, and quality rating. See Telnyx guidance and requirements.
- WhatsApp: Documents accepted for Meta Business VerificationLearn which documents Meta accepts for business verification, when verification is required, and why you usually do not need a phone bill to verify your business.
- Manually configure WhatsApp Calling with TelnyxManually connect WhatsApp Calling to Telnyx using WhatsApp Manager SIP settings and configure inbound user-initiated calls.