Telnyx

Learn what WhatsApp Business Platform is and how Telnyx integrates with it as a Business Solution Provider.

What is WhatsApp Business Platform?

Understand the difference between template messages and free-form messages, and when to use each conversation type.

WhatsApp Message Types Explained

How the WhatsApp 24-hour conversation window works, what opens it, and what happens when it expires.

WhatsApp 24-Hour Conversation Window

How WhatsApp message templates work, the approval process, categories, and tips for getting templates approved.

WhatsApp Message Templates Guide

How WhatsApp conversation-based billing works on Telnyx, including categories and billing types.

WhatsApp Pricing on Telnyx

Step-by-step guide to setting up WhatsApp Business on Telnyx using the Embedded Signup flow.

How to Set Up WhatsApp on Telnyx

Step-by-step guide to creating, managing, and getting WhatsApp message templates approved.

How to Create WhatsApp Message Templates

Set up webhook endpoints to receive inbound WhatsApp messages and delivery status updates.

How to Configure WhatsApp Webhooks

Frequently asked questions about WhatsApp Business Platform on Telnyx.

WhatsApp FAQ

Common WhatsApp issues and how to resolve them: signup, templates, delivery, and quality rating.

WhatsApp Troubleshooting Guide

Learn which documents Meta accepts for business verification, when verification is required, and why you usually do not need a phone bill to verify your business.

WhatsApp: Documents accepted for Meta Business Verification

Telnyx Engineering

Guides and resources for using WhatsApp Business Platform on Telnyx.

WhatsApp Business

Telnyx.com

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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