Skip to main content
Fanvil X-Series: IP Phone

Learn how to configure a Telnyx SIP trunk on the Fanvil X-Series IP phone

C
Written by Customer Success
Updated over 11 months ago

The Fanvil X-series of SIP desk phones includes a wide range of IP phones with something for everyone and covers everything from entry level to high-end models.

Note: This document covers all X-series IP phones with the exception of the X4/X4G and the X2C/X2CP phones, which are linked here.

Additional Resources:


Instructions for setting up and configuring a SIP trunk on the Fanvil X-series IP phones

In this activity you will:

Pre-requisites

Video Walkthrough

Setting up your Telnyx SIP portal account so you can make and receive calls:

SIP account registration tutorial for Fanvil IP phones:

1. Configure a line with a Telnyx SIP trunk

In this step you'll configure your first Telnyx SIP trunk via the phone's web interface or device screen. This guide focuses on the web interface. If you are using the phone screen, follow the instructions in the pre-requisite section and use the parameters in this section.

  1. Log into your web GUI and navigate to Line > SIP.

  2. Use the Line dropdown to select a SIP line to configure, and provide the following:

  3. In the Register Settings section:

    1. Username: The SIP connection username. Learn more here in the Credentials Connection Setup section.

    2. Display Name: This is your caller ID. You can choose whatever you like, but keep in mind the following naming conventions:

      1. Caller ID Name should be in capital letters. This will appears more clearly/visible on some devices.

      2. You must NOT use any special characters, as they will not be displayed. Spaces are allowed.

      3. Some of regular Canadian providers will not show more than 15 characters. We suggest shrinking or adapt your caller ID.

    3. Realm: Enter the name of the realm to which the SIP interface is connected.

    4. Authentication Name: The SIP connection username. Learn more here in the Credentials Connection Setup section.

    5. Authentication Password: The SIP connection password. Learn more here in the Credentials Connection Setup section.

    1. Server Name: sip.telnyx.com (For international, see this document.)

  4. In the SIP Server 1 sub-section:

    1. Server Address: sip.telnyx.com (For international, see this document.)

    2. Server Port: If you are using TCP or UDP transport, use port 5060. If you are using TLS transport, use port 5061.

    3. Transport Protocol: Choose TCP or UDP unless you are encrypting traffic and have set up encryption on your Telnyx portal. In this case, choose TLS.

     Register Settings section of the Web GUI.

  5. You can now configure the SIP Server 2 section if you want.


2. Configure voice and video settings

In this section, you'll add codecs to your phone configuration that will support optimal audio and video.

  1. From the line you configured in step 1, expand the Codecs Settings section.

  2. From here, you can set the priority and availability of audio and video codecs by adding or removing them from the list. The following is a list of codecs (both audio and video) that Telnyx supports:

    Audio:

    • ulaw(g711u)

    • alaw(g711a)

    • g722

    • g729

    Video:

    • H264

3. (Optional) Upload a TLS certificate (For encrypted connections)

If you are encrypting traffic with TLS, you'll need to upload a TLS certificate, which you'll do in this section.

  1. In the Lines > SIP section, find the Advanced Settings sub-section:

    1. DTMF Type: RFC 2833

    2. Transportation Protocol: Choose TCP or UDP unless you are encrypting traffic and have set up encryption on your Telnyx portal. In this case, choose TLS.
      โ€‹
      โ€‹Note that if you are encrypting traffic, you'll need to go into Lines > Dial Peer and make sure the Port setting is changed to 5061.

    3. RTP Encryption: (Optional) Enable this if you're using TLS

    4. RTP Encryption Key: (Optional) Obtain a key here

  2. Navigate to Line > Basic Settings and find the STUN Settings section and set:

    1. TLS Certification File: Obtain a certificate here.

That's it, you've now completed the configuration of your Fanvil X-series IP phone with your Telnyx account.


Additional Resources

Review our getting started guide to make sure your Telnyx Mission Control Portal account is set up correctly.

Additionally you can check out:


Did this answer your question?