This article explains how to submit a feature request within the Mission Control Portal. See Telnyx guidance and requirements.
A feature request allows users to request helpful features that are not currently supported in the Mission Control Portal.
Video Walkthrough for Feature Requests
How to submit a Feature Request To begin, you'll need to access the Telnyx Portal by visiting portal.telnyx.com and logging into your account.
Once logged in, follow these steps:
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Locate the question mark (?) icon in the far-right corner of the portal's top navigation bar.
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Click on the question mark icon to open the drop-down menu.
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Select "Feature Request" from the menu options.
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Click submit idea in the top right corner of the page.
You can also view planned features, features being implemented and features under consideration on this page.
Clicking into these features will allow you to select one of three options; Nice-to-have, Important and Critical.
- Enter the following details into the form and click submit to create your feature request.
- Feature Request
- Importance of Feature
- Email Address
That's it! You'll be notified VIA the email entered if any further developments are made with your feature request. Thank you for helping us improve our ever-expanding feature set!
Special Note
To submit an improvement suggestion, describe it in the AI support chat. Start a chat with our AI support agent. If your issue requires human assistance, ask it to escalate your case and it will automatically create a support ticket. Our support team can tag your ticket as a feature request so that our product managers can review the suggestion and potentially include it on our public product board.