Elastix 5 is a high-performance turnkey PBX that’s easy to install and manage. Powered by 3CX you get a complete unified communications solution with softphones included for Android, iOS, Windows and Mac as well as a web-client. Supported IP Phones, Trunks and gateways are all automatically configured with inbuilt templates. You also get integrated WebRTC video conferencing for free. Available on-premise on Windows, Linux, Raspberry Pi or in the Cloud.
Additional documentation:
Instructions for Configuring Elastix
In this activity you will:
Pre-requisites
Ensure that your Telnyx Mission Command Portal is configured properly
Provision your number (Assign it to a SIP connection)
Create a credentials-based connection on your Telnyx Mission Control Portal
RECOMMENDED: Enable TLS to encrypt your traffic
You'll need an Elastix license key
Take note of any username/password combination you set during this activity. You'll need them at a later stage.
Video walkthrough
Setting up your Telnyx SIP portal account so you can make and receive calls:
Note: Video walkthrough for Elastix/Telnyx configuration coming soon. Check back as we update our docs. |
1. Complete first-time setup of Elastix
In this section, we will complete installation and initial setup of your Elastix 5 service.
Once the installation has finished, you'll be prompted to choose either running the tool from the "web browser" or from the "command line". We recommend the web browser. There is a "URL" provided which you will need to use to access the graphical user interface in order to configure Elastix 5.
Once you've acquired the key, proceed to creating a new install and click "Next".
Your public IP address will automatically be detected next and you can choose to either go with the one that was detected or enter an IP address in manually. Once you've done this, click "Next".
Choose whether your IP address is "static" or "dynamic" and click "next".
Select the ports required for 3CX Management console. They automatically populate default values for you but you can choose your own.
Proceed to select the default network adapter.
Your FQDN and certificates will now be generated.
Select how many digits your extensions should have.
Enter an Email for important system notifications.
Select Country and Time Zone.
Create an Operator Extension.
As an additional security measure, you can specify to which countries calls can be made.
Select your preferred language.
At this point the PBX basic settings are now fully configured and you'll be shown a congratulations page upon successfully completing the steps. Make sure you note the details that are provided but a copy of the details are also sent to the admin email you specified on a previous step.
Use the FQDN or your public IP address URL in order to access the PBX interface. If the PBX is on your local LAN, and your router has a firewall, ensure to apply port forwarding to the ports you specified in step 3 - otherwise the interface may not resolve for you.
Log in with the "username" and "password" you created.
You'll be brought the the dashboard now.
Go to "Settings > Network to confirm your network settings":
On the "Ports" Tab set:
"SIP Port": 5060
On the "Public IP" Tab: Find the "External IP Configuration" section and double check your Public IP is correct and that you have selected the proper Network card Interface.
Note : Please make sure that connection IP on the Telnyx Mission Control Portal and Static Public IP are the same. You can also use the FQDN for inbound calls and the IP for outbound calls.
2. Create a Telnyx SIP trunk
In this section, you will create a SIP trunk between Elastix and Telnyx.
From the left-hand navigation, click on "SIP Trunks".
Click "+ Add SIP Trunk" near the top of the screen.
A new pop up will be opened. You need to enter/select all the required details :
"Select Country": Worldwide
"Select Provider in your Country": Telnyx LLC
"Main Trunk No": <Enter the number which you have purchased on your Telnyx Mission Control Portal>
After entering the details, Click on "OK".
This will open the trunk configuration window.
Click on the "General" tab and start at the "Trunk Details" section. Provide the following information:
"Enter name of Trunk": Telnyx LLC
"Registrar/Server/Gateway Hostname or IP": sip-anycast1.telnyx.com:5060 or sip.telnyx.com:5060
"Outbound Proxy": sip.telnyx.com
"Number of SIM Calls": <set your preferred amount of simultaneous calls>
Find the "Authentication" section and provide the following information:
"Type of Authentication": Register/Account based
"Authentication ID (aka SIP user ID)": Your Telnyx account username
"Authentication Password": Your Telnyx account password
Now find the "Route calls to" section and provide the following information:
"Main Trunk number": By default number will be shown. You need cross-verify with the number which you have purchased on telnyx portal
"Destination for calls during the office hours": Based on your requirement
"Destination for calls outside the office hours": Based on your requirement
Click on the "Options" tab and provide the following information:
"Require registration for": Do not require
Remove the GSM-FR from "Assigned Codecs"
Click "Apply".
Click on the "Outbound Parameters" tab.
Find the "SIP Field" section and provide the following information:
"Contact User Part": Custom Field (Leave the custom value blank)
Click "Apply".
Click "OK" at the top of the page.
If all the fields are entered correctly the IP trunk will now be live. We can now proceed to our inbound and outbound rules.
3. Create inbound rules
In this section, we'll create inbound rules to manage your incoming calls.
From the left-hand navigation, click "Inbound Rules".
Click on "+Add DID Rule" near the top of the screen.
In the "General" section, provide the following information:
"Name": give your outbound rule a name that makes sense for your inbound rule.
"DID/DDI": One of the DIDs you provisioned from Telnyx as part of your pre-requisite activities
In the "Route calls to" section, provide the following information:
"Main Trunk number": By default number will be shown. You need cross-verify with the number which you have purchased on telnyx portal
"Destination for calls during the office hours": Based on your requirement
"Destination for calls outside the office hours": Based on your requirement
4. Create outbound rules
In this section, we'll create outbound rules to manage your outgoing calls.
From the left-hand navigation, click Outbound Rules.
Click on +Add near the top of the screen.
In the General section, provide the following information:
Rule Name: Enter anything that makes sense for your rule
In the "Apply this rule to these calls" section, provide the following information:
"Calls to numbers starting with prefix": Leave empty
"Calls from extension(s)": Provide your extension numbers. We used 000 as an example here.
"Calls to numbers with a length of": Leave empty
In the "Make outbound calls on" section, we will be configuring routes for your calls. We can configure up to 3. The first will be your primary call route and the second and third will be used as backup.For each route, digits can be stripped or added. Strip Digits 0 on Route 1 and Strip Digits 1 digit for remaining 2 routes.
This is also one of the many ways an "outbound caller ID" can be applied within 3CX. If you choose to apply an outbound caller ID on your Outbound Route, it will be applied to all calls that proceed through this route.
Note: Before configuring an outbound caller ID, you should be aware of some of the naming conventions standard for caller ID creation:
If you choose not to add an outbound caller ID on your outbound route, you can instead apply it for each user or extension. |
After completing the configuration, click OK.
That's it, you've now completed the configuration of Elastix 5 Credentials Trunk and can now make and receive calls by using Telnyx as your SIP provider!
Additional Resources
Review our getting started with guide to make sure your Telnyx Mission Control Portal account is set up correctly.
Additionally, you can check out: