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ACA Feedback Process

Learn about Telnyx's compliance with the Accessible Canada Act (ACA). Understand the CRTC's accessibility rules, how to provide feedback.

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Written by NumberOps
Updated over a week ago

Accessible Canada Act (ACA): Feedback Process Description

The Canadian Radio-television and Telecommunications Commission ("CRTC") has implemented rules, the Accessible Canada Act ("ACA") dictating accessibility requirements for telecommunications companies licensed and operating in Canada. In compliance with the ACA, Telnyx enables its customers to provide feedback regarding accessibility to our services.

Should a customer have feedback, please send an email to with the subject line: "ACA: Feedback." In the email, please share the following:

  • Name

  • Phone number

  • Email

  • Relation to Telnyx

  • Description of the ACA feedback

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