Fanvil H5: Hotel IP

Learn how to configure a Telnyx SIP trunk on the Fanvil H5 Hotel IP phone

C
Written by Customer Success
Updated over a week ago

With two available colors (White & Black), Fanvil H5 is a great and affordable choice for hotel IP phone. Possessing a 3.5-inch color screen, it is also an user-friendly hotel IP phone. Hotel could customize the information (such as hotel’s address, logo, related phone numbers and etc) on the screen, and bring a better living experience to the hotel guests.

Product features:

  • 3.5-inch color screen

  • HD audio

  • 1 USB charging port

  • 6 programmable keys

  • Call transfer

  • PoE

Additional resources:


Instructions for setting up and configuring your Fanvil H5 Hotel IP phone

In this activity you will:

Pre-requisites

Video Walkthrough

Setting up your Telnyx SIP portal account so you can make and receive calls:

SIP account registration tutorial for Fanvil IP phones:

1. Configure a line with a Telnyx SIP trunk

In this step you'll configure your first Telnyx SIP trunk via the phone's web interface or device screen. This guide focuses on the web interface. If you are using the phone screen, follow the instructions in the pre-requisite section and use the parameters in this section.

  1. Log into your web GUI and navigate to Line > SIP.

  2. Use the Line dropdown to select a SIP line to configure, and provide the following:

  3. In the Basic Settings section:

    1. Username: The SIP connection username. Learn more here in the Credentials Connection Setup section.

    2. Display Name: This is your caller ID. You can choose whatever you like, but keep in mind the following naming conventions:

      1. Caller ID Name should be in capital letters. This will appears more clearly/visible on some devices.

      2. You must NOT use any special characters, as they will not be displayed. Spaces are allowed.

      3. Some of regular Canadian providers will not show more than 15 characters. We suggest shrinking or adapt your caller ID.

    3. Authentication Name: The SIP connection username. Learn more here in the Credentials Connection Setup section.

    4. Authentication Password: The SIP connection password. Learn more here in the Credentials Connection Setup section.

    1. SIP Proxy Address: sip.telnyx.com (For international, see this document.)

    2. SIP Proxy Port: If you are using TCP or UDP transport, use port 5060. If you are using TLS transport, use port 5061.

    3. Outbound Proxy Address: sip.telnyx.com (For international, see this document.)

    4. Outbound Proxy Port: If you are using TCP or UDP transport, use port 5060. If you are using TLS transport, use port 5061.

    5. Realm: Enter the name of the realm to which the SIP interface is connected.

  4. In the Advanced Settings sub-section:

    1. DTMF Type: RFC 2833

    2. Transport Protocol: Choose TCP or UDP unless you are encrypting traffic and have set up encryption on your Telnyx portal. In this case, choose TLS.

      Note that if you are encrypting traffic, you'll need to go into Lines > Dial Peer and make sure the Port setting is changed to 5061.

    3. SIP Encryption: Enable this if you're using TLS

    4. SIP Encryption Key: Obtain a key here.


2. Configure voice and video

  1. In the Codecs Settings section:

    1. Set the priority and availability of audio and video codecs by adding or removing them from the list. The following is a list of codecs (both audio and video) that Telnyx supports:

      Audio:

      • ulaw(g711u)

      • alaw(g711a)

      • g722

      • g729

      Video:

      • H264

That's it, you've now completed the configuration of the Fanvil H5 Hotel IP phone with your Telnyx account.


Additional Resources

Review our getting started guide to make sure your Telnyx Mission Control Portal account is set up correctly.

Additionally you can check out:

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