In the US, the SHAKEN/STIR framework has been in effect since June 30, 2021. The framework required voice service providers to submit required information to the Robocall Mitigation Database (RMD) by June 30, 2021, in order to be considered SHAKEN/STIR compliant.

The next step of SHAKEN/STIR robocall mitigation efforts will take effect on September 28, 2021.

The Federal Communications Commission (FCC) mandates that, beginning September 28, 2021, intermediate providers and voice service providers may not accept traffic directly from voice service providers that are not listed in the Robocall Mitigation Database.

This means that all carriers who are compliant with SHAKEN/STIR, including Telnyx, will start blocking incoming calls in the US from voice service providers not registered on the Database. This includes US providers and any foreign voice service providers that use North American Numbering Plan resources that pertain to the United States to send voice traffic to residential or business subscribers in the United States, who are not registered on the Database.

This change does not affect attestations, and calls cannot be blocked solely based on attestation.

Telnyx customers should check with internal legal teams to check whether you are required to be registered in the RMD. If it's required for you to register, the FCC's RMD External Filing Instructions can help guide you in the process.

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