All Collections
Voice API Essentials
In this collection you will find helpful links that explain the mission control portal features and troubleshooting tips.
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Call Control / TeXML
Integrate Call Control using TeXML with Telnyx for enhanced voice capabilities.
Configuring Call Control/TeXML ApplicationsThis article describes the in-depth setup of Call Control / TeXML Applications on our Mission Control Portal.
TeXML and Telnyx Voice API compatibilityAvoid combining TeXML and Call Control commands in the same application
Real-Time TranscriptionEnable real-time transcription for calls with Telnyx. Enhance user experience now.
Guide to Telnyx E911 Services
Learn about Telnyx's E911 services. Set up, register addresses, and test E911.
Quick E911 Setup GuideIn this article we will explain how to setup E911 with the Telnyx Mission Control Portal.
Register e911 addressesLearn how to register e911 addresses in the Account section of Telnyx Mission Control.
Dynamic E911: Location-Based SIPThis article is about Dynamic e911 which provide accurate location based on the SIP header
How do I test E911 service?Do you need to test e911 services with Telnyx. It's easy, just follow these simple instructions.
General Voice API Help
Get assistance with Telnyx's Voice API: UK TPS, Google Verified Calls, STIR/SHAKEN.
UK TPS Register: GuidelinesThe TPS is a list of consumers who do not to receive unsolicited direct marketing calls. It applies to England, Wales and Northern Ireland.
Google Verified Calls FAQGet to know Google Verified Calls: boosting call trust with business logos and reasons.
STIR/SHAKEN With TelnyxSHAKEN/STIR is an authentication framework that aims to curb the robocall trend.
Caller ID Outbound vs CNAMLearn the differences between CID (Caller ID Number) and CNAM (Caller ID Name) and how to set it up with Telnyx.
Distinguish your outbound profiles & DIDsHere we will explain how to distinguish between your different outbound profiles and DIDs and how you can organize them easily.
US Local Call CompletionThis article describes local call completion issues and why it occurs.
Robocall Mitigation DatabaseIn this article we outline the SHAKEN/STIR order taking effect on September 28, 2021, and what it means for Telnyx customers.
CLI & CLD Validation FAQDive into Telnyx's enhanced CLI & CLD validation mechanism. Understand call origin and destination in North American numbering databases.
HVSD Outbound Profile EndWe're terminating support for high volume short duration outbound voice profiles.
Canadian STIR/SHAKEN Implementation FAQsFind answers to your questions about compliance, required actions, attestations, and more.