Assigning a DID to a Connection and DID Features

A DID is needed in order to receive inbound calls from our network. You'll have to assign a registered connection on a DID in order to receive inbound calls. 

Assigning a DID to a Connection

Follow these steps to assign a single DID to a Connection on the MY NUMBERS section of the NUMBERS page:

1. Click on the box under the "Connection" column
2. Select the connection you want to assign to the DID

Assigning Multiple DIDs to a Connection

Follow these steps to assign multiple DIDs at once to a Connection on the MY NUMBERS section of the NUMBERS page:

1. Select the check box to the left of the DIDs you want to edit
2. Click the "Bulk Edit" button
3. Select the desired Connection in the Connection field 

Note: More details on bulk editing can be found here.

DID Features

There are five different services we offer on DIDs and information on each can be found in the links below: 

• e911
• Call Forwarding
• Caller ID Name Listing
• Caller ID Name (Incoming)
• SMS Messaging
• Recording

Can't find what you're looking for? Click the chat bubble at your lower right-hand corner and start a chat!