All Collections
Sip Trunking
Specifications
Whitelisting Telnyx IP Addresses
Whitelisting Telnyx IP Addresses

We will explain what Telnyx IP Addresses you will need to whitelist to ensure your service works properly.

Telnyx Sales avatar
Written by Telnyx Sales
Updated this week

What IPs do I need to whitelist?

Depending on your location, and whether or not you have a firewall/acl configured on your network - please configure the SIP trunk on your voice platform using the following domains:

(North America)
FQDN: sip.telnyx.com
Primary: 192.76.120.10 | Secondary: 64.16.250.10

(Canada)
FQDN: sip.telnyx.ca
Primary: 192.76.120.31 | Secondary: 64.16.250.13

(Europe)
FQDN: sip.telnyx.eu
Primary: 185.246.41.140 | Secondary: 185.246.41.141

(Australia)
FQDN: sip.telnyx.com.au
Primary: 103.115.244.145 | Secondary: 103.115.244.146

If you have a firewall configured on your network, you will need to whitelist the following Media IPs.

US/CAN: 64.16.224.0/19 (addresses .0 to .255)
EU: 185.246.41.128/25 (addresses .128 to .255)
AUS: 103.115.244.128/25 (addresses .128 to .255)

When using the media forking feature Telnyx will send the forked media from an IP address in one of these subnets:

  • stream_type = raw (default)

    • 103.115.244.0/26 (addresses .0 to .63)

    • 185.246.41.0/26 (addresses .0 to .63)

    • 192.76.120.128/26 (addresses .128 to .191)

    • 192.76.120.192/27 (addresses .192 to .223)

  • stream_type = decrypted

    • subnets specified in Media section.

You may need to explicitly open your firewall to allow UDP traffic from these subnets.

For our programmable services, such as TeXML, Fax, Messaging and Call Control we currently deliver webhooks from the following sites:

US - CH1 - 192.76.120.128/29 in US-Central
US - DC2 - 192.76.120.136/29 in US-East.
US - SV1 - 192.76.120.144/29 in US-West.

EU - LD6 - 185.246.41.0/29 in London, UK.
EU - FR5 - 185.246.41.8/29 in Frankfurt, DE.

EU - AM6 - 185.246.41.16/29 in Amsterdam, NL.

Network IP Address Assignments Per Region

Region

POP

Pool

AMER
192.76.120.128/26
&
192.76.120.192/27

CH1 - US Central

DC2 - US East

SV1 - US West

TR1 - Toronto

192.76.120.128/29
192.76.120.136/29
192.76.120.144/29
192.76.120.160/29

EMEA
185.246.41.0/26

LD6 - London
FR5 - Frankfurt
AM6 - Amsterdam

185.246.41.0/29
185.246.41.8/29
185.246.41.16/29

APAC
103.115.244.0/26

SY1 - Sydney
SG1 - Singapore

103.115.244.0/29
103.115.244.8/29

Can't find what you're looking for? Click the chat bubble at your lower right-hand corner and start a chat!

Did this answer your question?