Porting a Number to Telnyx from Skype
If you're looking to port your phone number from Skype to Telnyx, this guide will walk you through the necessary steps to ensure a smooth transition.
Before You Begin
Confirm Your Skype Number:
To port a number from Skype to Telnyx, you must first have an active Skype Number. You cannot port regular Skype accounts or non-Skype numbers.
Choose Your Telnyx Service:
Ensure that your Telnyx account is set up and ready to receive the ported number. If you don’t already have an account with Telnyx, you’ll need to create one and choose the appropriate service plan that fits your needs.
Verify Number Portability:
Ensure that your Skype Number is eligible for porting to Telnyx. Some numbers may not be eligible based on Skype’s policies, or local coverage. You can check porting eligibility by using Telnyx 'Check Portability' feature or by contacting Telnyx support through our online portal.
Steps to Port a Number from Skype to Telnyx
1. Request Your Porting Authorization Code (PAC) from Skype
To begin the porting process, you’ll need a Porting Authorization Code (PAC) from Skype. This code is necessary to submit alongside your port request.
Contact Skype Support: Reach out to Skype’s customer support team to request the PAC code.
Verify Your Details: Make sure your Skype Number is linked to your current Skype account and is in good standing (i.e., no unpaid balances).
2. Submit Your Porting Request to Telnyx
Once you’ve received the PAC code from Skype, you’ll need to submit it to Telnyx to begin the porting process.
Fill Out Porting Form: Submit your port request with the required details, including your Skype Number, PAC code, and account information.
Choose a Date for Porting: Coordinate with Telnyx to determine when the porting will occur. The porting process usually takes a few days, but it can vary depending on the region and provider.
3. Prepare for potential Service Disruption
Temporary Service Disruption: During the porting process, there may be a brief disruption in service. We recommend that you inform your contacts about the porting timeline and avoid making critical calls during this time.
Account Maintenance: Ensure that your Skype account remains active and in good standing during the porting process. Any account issues (like pending payments) will delay or disrupt the porting.
4. Wait for Porting to Complete
Porting Timeline: The porting process typically takes a few days, but it can take up to a week or longer depending on Skype’s processing of the order.
Monitor Your Number: While the porting process is in progress, Skype may send you notifications, and Telnyx will also notify you when the porting is complete.
5. Confirm Successful Porting
Once the porting is complete, Telnyx will notify you that your Skype Number has been successfully transferred.
Test Your Number: Once ported, you should test your Skype Number with Telnyx to ensure that it is active and receiving calls correctly.
Skype Service Deactivation: After the porting is complete, your Skype Number will no longer be associated with your Skype account. If you no longer wish to use Skype, make sure to deactivate your Skype account or cancel any associated services.
Things to Keep in Mind
Porting Fees: Skype may charge a fee for porting your number. Make sure to check Skype’s pricing for number porting before proceeding. Telnyx does not charge Port In Fees.
No Porting for Non-Skype Numbers: Only Skype Numbers can be ported to Telnyx. If you have a regular Skype account with a non-Skype number, it cannot be transferred to Telnyx.
Keep Your Account Active: It’s essential to keep your Skype account active until the porting process is completed to avoid any disruptions. If your Skype account is suspended or canceled before porting is finalized, the transfer may fail.
Contact Telnyx Support
If you need any assistance during the porting process, Telnyx’s support team is available to help you. You can contact them via the Telnyx Support Portal or reach out to their customer service team for further assistance.
Conclusion
Porting your number from Skype to Telnyx is a straightforward process when following these steps. By ensuring your Skype Number is eligible for porting and coordinating with Telnyx, you can seamlessly transfer your number and continue your service without interruption.