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US Short Code Ordering Process
US Short Code Ordering Process

How to order a Short Code via Telnyx in the US

K
Written by Klane Pedrie
Updated this week

US Short Code Ordering Process

Short Code Order Types

  1. New Random or Vanity Short Code

  2. Migration of existing Random or Vanity Short Code from another provider.

The ordering process between the two is quite similar, more details below.

Ordering a New Random or Vanity Short Code

To order a new Random or Vanity Short code you need to fill out two forms:
1. Short Code Order Brief, which is for the carriers.

2. Brand Registration Form, which is for the Short Code Registry.

There is a lot of overlap between the forms so filling them out at the same time is beneficial.

To request a current Short Code Order Brief or Brand Registration Form please message us at Shortcode@telnyx.com.

As part of the brand registration process the brand contact will have to complete a verification email that will come from certify@aegismobile.com and a third party vetting will be completed.

At the time the brief is approved and brand registered it will take about 6 weeks to get final approval from the carriers, do provisioning and testing. This can vary based on volume and season.

Migrating an existing Random or Vanity Short Code

To migrate an existing Short Code you will need to:

  1. Fill out the Short Code Order Brief

  2. Fill out the Brand Registration Form

  3. Provide a Migration Letter

  4. Provide an LOA

  5. Provide a Short Code Registry Receipt for the Short Code

Once the the documents are approved and accepted it will take about 6 weeks to get final carrier approval, do testing and provisioning.

For up to date forms please message us at Shortcode@telnyx.com.

As part of the brand registration process the brand contact will have to complete a verification email that will come from certify@aegismobile.com and a third party vetting will be completed.

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