The Positron line of IP Phones is a SIP phone with wideband audio support, dual Ethernet port and integrated Power over Ethernet. It is an option that is impressive, yet affordable. All the IP Phones are optimized for executives, administrative assistants and those working with bandwidth-intensive applications on collocated PCs. Line keys can also be configured as IP PBX features such as BLF, SCA, Intercom, Call Pickup, Call Park and many others. The high resolution screen and the HD voice features provide a high quality visual and authentic audio experience.

Note: Aside from minor cosmetic UI differences, the configuration steps across Positron IP phones are identical. Therefore this document supports the configuration of the following Positron models:

  • IP304/IP304C

  • IP408/IP408C

  • IP410C/IP410G

Additional documentation:


Instructions for configuring your Positron IP304 phone

In this activity you will:

  1. Get your IP304's IP address and log into the web portal

  2. (either) Configure your SIP profile on the Positron web portal

  3. (or) Configure your SIP profile from your phone

  4. (OPTIONAL) Import a TLS certificate

  5. (RECOMMENDED) Change the default admin login credentials

Pre-requisites:

Video Walkthrough

Setting up your Telnyx SIP portal account so you can make and receive calls:

Note: Video walkthrough for Positron IP304 phone/Telnyx configuration coming soon. Check back as we update our docs.

1. Get your IP304's IP address and log into the Positron web portal

In this step, you'll obtain the IP address from your IP304, which you'll need to log into the web portal in the next step.

  1. From your phone, tap the Menu button on your phone and select Status > Information to see your IP address. Take note of this.

  2. From your computer, open a web browser and enter the IP address of your device that you obtained in Step 1 into your address bar. Prepend with http://

  3. Log into your device. The first time logging in, you'll use the default credentials (Don't forget to change them after!)

    1. Username: admin

    2. Password: admin

2. (either) Configure your SIP profile on the Positron web portal

In this step, you will set up your device and register it with Telnyx.

  1. From your web portal, click on Account in the top navigation.

  2. Click Basic in the left-hand nav and enter the following information:

    1. Account: Choose from the dropdown (likely Account 1 unless other accounts have already been configured. In which case choose the one you're looking to set up.)

    2. Account Active: Select Yes to enable your account upon creation.

    3. Primary SIP Server: sip.telnyx.com

    4. SIP Transport: UDP (default).

      Note that if you are planning to encrypt calls and have set up call encryption on your Telnyx portal, you should choose TLS.

    5. SIP User ID: Your Telnyx account ID

    6. Authentication ID: Your Telnyx account ID

    7. Authentication Password: Your Telnyx account password

  3. Hit Save.

3. (or) Configure your SIP profile from your phone

In this step, you will set up your device and register it with Telnyx.

  1. From your phone, tap the Menu button on your phone and select Settings > Advanced Settings > Accounts

    1. Account: Select the account you want (likely Account 1 unless other accounts have already been configured. In which case choose the one you're looking to set up.)

    2. Account Active: Select On to enable your account upon creation.

    3. Primary SIP Server: sip.telnyx.com

    4. Proxy SIP Server: sip.telnyx.com or leave blank

    5. SIP User ID: Your Telnyx account ID

    6. Authentication ID: Your Telnyx account ID

    7. Authentication Password: Your Telnyx account password

3. (OPTIONAL) Import a TLS certificate

In this step, you'll upload your TLS certificate if you're using one.

  1. From your web portal, click on Management in the top navigation.

  2. Click TLS Certs in the left-hand nav and upload your document here.

4. (RECOMMENDED) Change your default admin login credentials

In this step, we'll change the default login credentials for your IP304, as it's a security risk to keep factory defaults as your login credentials.

  1. From your phone, tap the Menu button on your phone and select Settings > Advanced Settings > Password > Phone Settings > Set Password.

  2. Enter your current password, your new password, and enter your new password again in the Confirm field to confirm it.

  3. Click Save or the checkmark to save your changes.

That's it! You're all set up to start using your Positron IP304 phone with Telnyx.


Additional Resources

Review our getting started with guide to make sure your Telnyx Mission Control Portal account is setup correctly!

Additionally, check out:


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