Overview

We offer three different authentication types to register your switch to ours. This article will show you how to configure each type within the Mission Control Portal and explain the various settings that SIP Connections have.

Call Control: If you are looking to setup a Call Control connection, this can be done in the Call Control section of the Portal. Click the button below to go there.

Connection Registration Types

Deciding on what registration type to use depends on your use case. As a rule of thumb, a credential-based connection is used if you have a dynamic public IP address. If you have a static IP address, then you can use an IP-based connection instead.

Below are guides on how to setup the following connection types:

  • Credential-based Authentication
  • IP-based Authentication
  • FDQN-based Authentication

Credentials Connection Setup

1. Click Add SIP Connection at the Connection Tab in the Portal.

2. Enter the name you wish to have for your connection

3. Select Credentials as the Connection Type

A username and password will automatically be generated but you should change the credentials by clicking the "edit" button to the left. It is highly recommended that you choose a strong password.

4. Click Save & Finish Editing or your user details will not be saved

Note: Once your Credential Connection is created, you can display the username and password by clicking the eye icon under the Auth Detail column.

IP Address Connection Setup

1. Click Add SIP Connection at the Connection Tab in the Portal.

2. Enter the name you wish to have for your connection

3. Select IP Address as the Connection Type

Enter an IP address and click Save IP. You can specify a specific port by adding a colon after the IP followed by the port (0.0.0.0:5060)

You can add multiple IP addresses and select the order of preference. There are two routing methods to choose from; Sequential and Round Robin.

4. Click Save & Finish Editing or your IP addresses will not be saved

Note: If you do not have a static IP address, it will change and you will be unable to receive or make calls.

FQDN Connection Setup

1. Click Add SIP Connection at the Connection Tab in the Portal.

2. Enter the name you wish to have for your connection

3. Select FQDN as the Connection Type

This connection type is slightly different as it has an inbound setting and an outbound setting.

In the inbound settings, choose your FQDN type (for most users this will be A) and enter your Fully Qualified Domain Name in the input box. Click Save FQDN to add the address.

In the outbound settings, choose either Credentials or IP Address, and configure using the guides above.

4. Click Save & Finish Editing or your FQDN will not be saved

Note: You can assign multiple FQDN addresses on the Inbound section and multiple IP addresses on the Outbound section to a single FQDN registered connection. You can change the routing priority and routing method in the connection settings.

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