Malaysia DID Requirements

Here we will provide a detailed list of requirements to acquire Malaysian numbers.

Telnyx Engineering avatar
Written by Telnyx Engineering
Updated over a week ago

DID Number Requirements for Malaysia


Local numbers in Malaysia

For personal identity verification:
* Name, last name
* Contact phone number
* Passport or ID copy

For business identity verification:
* Name, last name
* Contact phone number
* Passport or ID copy
* Company name
* Company incorporation certificate copy

For address verification:
* Address in Malaysia (street, building number, postal code, city and country)
* A copy of a utility bill (less than 6 months old)

Additional information:
* Service usage description

National numbers in Malaysia

For personal identity verification:
* Name, last name
* Contact phone number
* Passport or ID copy

For business identity verification:
* Name, last name
* Contact phone number
* Passport or ID copy
* Company name
* Company incorporation certificate copy

For address verification:
* Address in Malaysia (street, building number, postal code, city and country)
* A copy of a utility bill (less than 6 months old)

Additional information:
* Service usage description

Mobile Numbers in Malaysia

For personal identity verification:
* Name, last name
* Contact phone number
* Passport or ID copy

For business identity verification:
* Name, last name
* Contact phone number
* Passport or ID copy
* Company name
* Company incorporation certificate copy

For address verification:
* Address in Malaysia (street, building number, postal code, city and country)
* A copy of a utility bill (less than 6 months old)

Additional information:
* Service usage description

Toll-free numbers in Malaysia

  1. Business use is required, private use is not allowed

  2. An LOI needs to be signed by the end-user

  3. A copy of the company registration must be provided

***Please note that once the documentation is received it will take approximately 72 hours to validate the information and activate the number for use.

Helpful for acquiring Malaysia DIDs

Want to learn more about what you can do with Global DIDs in Malaysia? Telnyx Global DID Numbers are future-ready and start at only $1.

DID numbers are virtual, they can be assigned or reassigned to any phone or device. They’re also flexible, meaning businesses can create unlimited Malaysia DID numbers on a single SIP trunk, with few limitations.

Unrivaled DID connectivity in Malaysia

Telnyx continuously expands global calling services for seamless connectivity in Malaysia. We currently offer local calls in 49 countries and PSTN replacement in 35+ (with more coming soon).

Get Malaysia DID numbers on demand

Looking for a DID provider that offers SIP trunk connections? Telnyx streamlines your VoIP operations by providing both DID numbers and SIP trunking. This is more affordable, simplifies your phone infrastructure and reduces how many invoices you manage each month. We also own and operate our own IPs, so your calls bypass congestion on the public internet, making them more secure and reliable.

Benefits of Malaysia DIDs

  • Potential customers in Malaysia are 400% more likely to answer calls from local numbers

  • Improve call routing where individual DIDs can be assigned to specific business functions

  • Malaysia DIDs are scalable and grow as your business grows

  • Enhanced privacy for individuals, you keep your personal number personal

  • Advanced call tracking and analytical capabilities to measure volume, duration and more

Additional resources for Malaysia DIDs

Did this answer your question?