How to Pick a Toll Free Use Case
Most Verification Requests fall into one or more of these use cases. If you have more than 1 use case then select "Mixed". If you have any non-marketing content and also marketing content then select "Mixed".
2FA: To send a one time code such as at login.
App Notifications: Notifications such as "Your password has been reset".
Booking Confirmations: Confirmation such as "Your stay has now been booked at the Telnyx Hotel in Denver, CO for Jan 1st, 2028."
Conversational / Alerts: This is a large catch all that should be used for any 1 on 1 texting such as customer service.
Courier Services & Deliveries: "Your order has been delivered by FedEx at 12:00pm."
Fundraising: Any charity messaging that will solicit donations.
General Marketing: Any promotions, quotes, or offers made to customers.
Mixed: 2 or more of the other use cases.
Order Notifications: "Your order number is 123456, please pick up at counter 3 in 15 minutes."
Political: Any content promoting a political candidate or soliciting donations for political candidates.
System Alerts: "Fridge 3 is over the temperature threshold."
If you don't feel you Verification Request fell into one of the above use cases then here are all your other options:
Appointments
Auctions
Auto Repair Services
Bank Transfers
Billing
Business Updates
COVID-19 Alerts
Career Training
Chatbot
Emergency Alerts
Events & Planning
Financial Services
Fraud Alerts
General School Updates
HR / Staffing
Healthcare Alerts
Housing Community Updates
Insurance Services
Job Dispatch
Legal Services
Motivational Reminders
Notary Notifications
Public Works
Real Estate Services
Religious Services
Repair and Diagnostics Alerts
Rewards Program
Surveys
Voting Reminders
Waitlist Alerts
Webinar Reminders
Workshop Alerts