Learn how to establish connection between your AVAYA server, and your Telnyx Mission Control Portal. We will describe a sample configuration of the IP trunk and the dialplan.
Additional documentation and resources:
Instructions for configuring an Avaya IP trunk
In this activity you will:
Completed your AVAYA installation and telecommunication-applications deployment.
Configure your Telnyx Mission Control Portal which will help you:
Setting up your Telnyx SIP portal account so you can make and receive calls:
Note: Video walkthrough for Avaya/Telnyx configuration coming soon. Check back as we update our docs.
1. Create your SIP line
Under IP Offices/Line add SIP line with the following Configurations:
Line Number: 100 (whichever number you have available)
ITSP Domain Name: sip.telnyx.com
URI Type: SIP
Prefix: 1 (whichever prefix you'd like to add)
In service: Enable
Check OOS: Enable
Refresh Method: Auto
Timer (seconds): On Demand
ITSP Proxy Address: sip.telnyx.com
Layer 4 Protocol: UDP
Send Port: 5060
Use Network Topology Info: LAN 2 (whichever LAN you have configured for SIP trunking)
Explicit DNS Server(s): Add your DNS Server
Add channel with the following configurations:
Via: 126.96.36.199 (188.8.131.52 = your public IP)
Local URI: *
Display Name: *
Incoming Group: 100 (Number added on SIP Line)
Outgoing Group: 100 (Number added on SIP Line)
Max Calls per Channel: 10
Under IP Offices/Short Code add a Short Code with the following Configurations:
Code: 9N; (you can use 9 or whatever number you want to dial to differentiate Telnyx trunk)
Telephone Number: 1N
Line Group: 100 (number added on SIP Line)
Locale: United States (US English)
Note: To make outbound calls, Telnyx requires either a valid caller ID from your device or a caller ID override enabled on your SIP connection. Please view our caller ID number policy for information on enabling a caller ID override from within the Telnyx portal.
That's it! You've now configured an AVAYA IP trunk and connected it to Telnyx!
Review our getting started guide to make sure your Telnyx Mission Control Portal account is set up correctly.
Additionally, check out:
Can't find what you're looking for? Click the chat bubble at your lower right hand corner and start a chat!
*Note that you must be logged into your Telnyx Mission Control Portal in order to interact with the chat bubble.